Rate Our Performance

Tell Us How We’re Doing so We Can Do it Even Better.

We’re in people’s houses multiple times every day. We interact with our customers, listen to their concerns, offer suggestions and alternatives, and so on.

Which means, essentially, that the main service we provide is two-way communication. To perform that function at our very best, we constantly seek your feedback, including now. So please take a minute or two to rate our recent performance on your behalf.

You’ll be helping us to assist you even better and more completely the next time.

Customer Feedback Form

Your name:

Email address:

  1. Was your call handled promptly and professionally?:
  2. Were you treated with courtesy by our customer service representatives?:
  3. Did our technician show up on time?:
  4. If “no,” did you receive a call informing you of the delay?:
  5. Did your technician listen attentively to your concerns?:
  6. Were you offered a clear analysis and explanation of the work to be done?:
  7. Did you feel confident that what your technician recommended was the best course of action?:
  8. Was the job completed to your satisfaction?:
  9. If appropriate, did your technician demonstrate how to operate the new equipment?:
  10. Overall, how well satisfied are you with our performance?:
  11. Are you likely to call on SolvIt again?:
  12. Are you likely to refer us to family members, friends, or neighbors?:

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