Friendly Customer Care Representatives

However you choose to reach us, you’ll encounter a friendly, experienced Customer Care Representative in our Call Center. He or she will quickly determine your specific need and dispatch a technician or system specialist to your home.

Courtesy Update

You will receive a call prior to the technicians arrival providing you with the status.

Punctual, Courteous, Skilled Technicians

A courteous, uniformed, skilled technician will arrive on time in a full-equipped Solvit van. All Solvit technicians have had scrupulous background checks and all submit to a pre employment drug screen test.

Respect

At SolvIt, we respect you and your property. Our technicians wear shoe coverings while working in your home and clean up the work area upon completion.

Pricing

When you choose to do business with SolvIt, you only pay for the work you accept. All pricing is by the job and is provided to you prior to work commencing. This way you know the costs before we begin and are assured of no hidden or extra charges. You also need not worry about how long the work takes to complete in fear of a growing charge.

Payment Options

We except Checks, Cash, Discover Card, Visa, Master Card and American Express.

Financing

SolvIt also offers our special “Flex Pay” option for qualified customers. Sometimes unexpected repairs can happen or maybe it‘s just time to replace an existing system beyond what you anticipated. Flex pay is easy as 1, 2, and 3. Just ask the technician or call the office about "Flex Pay". Provide minimal information and approval is typically in just 15 minutes.

Warrantees

Most of our competitors offer less than a 30 day guarantee on their work. At SolvIt, we provide up to one full year warrantee on all service and repair work plus offer extended warranties on manufactures equipment.

Either way, you must be happy with our work or we will return to make your situation right. That’s our promise!

Guarantees