Testimonials

 

We Perform More than 21,000 Service Calls Per Year. And None is More Important than Yours.

We love what we do, and we do it hundreds of times each week…providing expert service, repairs, and new installations to meet your need for improved indoor comfort and safety.

When great customers like you take a few minutes to express your appreciation, we love it even more. Here are just a few of our most recent customer testimonials.

“I really appreciate everything you and your team did to help me over the last week.  I know it took a ton of time and energy to help me and I was impressed that not one person seemed annoyed when I called!  It got to the point that I didn’t even have to say who I was and your folks on the phone knew my name!   I am responsible for customer experience for Travelers Insurance Claim organization internationally, and so I am a pretty hard person to impress when it comes to service.  Matt McCabe was not only very knowledgeable but extremely polite, respectful of my property (booties matter!) and my time  and genuinely concerned for my family.  The second gentleman who came out (I’m sorry I can’t remember his name – that’s more a reflection on me than on his service) was also extremely professional, considerate and knowledgeable.  Both young men were outstanding!

All in all you have a couple of folks who really make your organization look good – I will make sure that I recommend your company to many of my friends and colleagues.  I am speaking about customer experience in front of 400 business people in Hartford in a few weeks, I’ll make sure I drop your company’s name and tell a quick story about Matt and SolvIt.

Thanks again, and have a great day!”

Kevin

“Your electrician, Paul, was above and beyond expectations. Paul was informative, patient and explained in detail what the problems were prior to repair. A real pro and a true gentleman. We are so very glad to have found SolvIt and will absolutely be loyal and repeat customers. Great service, fair pricing and a great value. Thank you for the top notch service and peace of mind.”

Peter S.

“I’ve had several SolvIt technicians out to my home and each one has been wonderful. They wear shoe covers and work together to solve problems. It’s also impressive to hear your technicians express how happy they are to work for you company. Trust me, I’m the kind of customer that will complain if something goes wrong, but with SolvIt, I have no complaints.”

Mrs. W.

“The new furnace installed by Matt and Wilson works beautifully. Your technicians did a great job and cleaned up thoroughly after themselves. I will always recommend SolvIt when anyone asks.”

Mrs. C.

“Initially I chose someone other than SolvIt, but when they came to my home all they did was give me a hard time. When your technician came to see me, he couldn’t have been nicer or more patient. Later he explained everything to and pointed out exactly the work completed.”

Angela V.

“When I called SolvIt for help with my emergency sewage backup pump, your technicians arrived no more than 45 minutes later. They checked things out, gave me some options, demonstrated their knowledge and all of which made me feel very confident, as did the quality of the work itself. Thank you for a job well done.”

Mr. Reynolds

“Your people are great! I admit at first I was nervous in researching a company to handle a plumbing problem as I really didn’t know what to expect. Once Demitri showed up, he quickly put my fears to rest. Even before that, Ashley was helpful and pleasant in setting up the appointment. Two weeks later, you sent Paul out to inspect the work, and again, all that did was reinforce the confidence I had in SolvIt from my first telephone encounter. I will be calling you again.”

Mr. Jackson

“From beginning to end, Paul was terrific. He gave us good advice, talked us through our options, and gave us good information that helped us file our insurance claim. He even arrived at 8 AM sharp, just as I was promised. In my book, SolvIt is an A + company.”

Mr. Harris

“SolvIt is blessed to have a technician like Steve. Without his help, my husband would have spent the whole night trying to fix our sump pump. I’m keeping your name and number in my contact book so I can call you the next time we need the services you offer.”

Mrs. Kiersnowski

“I called SolvIt on the recommendation of a friend. Chris did not disappoint in the least. This was the first electrical work and duct cleaning I had done since I bought my house. Both technicians were very personable and thorough. I also felt very safe having them in my home.”

Rose H.

“I am extremely happy with John and his electrical service work. He was very well mannered and thoughtful and explained everything. He went through the entire house with me and went over things that needed to be updated as the townhouse is over 25 years old and the prior electricians did not do things right. I first saw one of your trucks at a neighbor’s house and thought I would give you a try. I’m glad I did and I will be calling soon for more work. Also, I’m handicapped so John stepped in and even helped my husband move our heavy furniture. I’m grateful and appreciate all your good work.”

Mrs. Slawski

 

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Indoor Solutions. And more of them.